Cultural Awareness
Recommended
Standards

underline



When working with migrants and displaced persons from other cultures, some basic guidelines apply:
Find out the appropriate means of greeting men, women, and children in a migrant’s culture. Learn the names the culture uses for emotional distress and mental illness. Many cultures understand mental illness in a spiritual or religious context. Religious or traditional healers use certain terms for such conditions and it is useful to use the same terms.
Use simple straightforward terms that are easy to understand when asking migrants about possible mental illness, such as "Are you hearing?"
When working with people of other cultures, it is helpful to find out as much about the country of origin as possible, reviewing cultural values, family structure, and appropriate behaviour for members of the particular ethnic group .It is important, however, to remember that each person is unique and to avoid stereotyping individuals from the same culture
Address physical problems along with mental and emotional issues. In some cultures, symptoms for mental health problems are described in physical terms, while others provide psychological symptoms. It is important to go deeper and not take the symptoms as being exactly as described
Working with migrants can be an enriching experience for all individuals involved but it takes effort and patience to overcome the challenges of coming from diverse political, ethnic, and socioeconomic backgrounds. There is much to learn from each other and, if cultural respect and sensitivity are practiced, the rewards can be great.