Self-Assessment Checklist for
Personnel Providing Behavioural Health Services and
Supports to Children, Youth and their Families.
Directions: Please enter A, B or C for each item listed
below. A = Things I do frequently B
= Things I do occasionally C = Things
I do rarely or never. Physical
Environment, Materials & Resources |
___1. |
I display pictures, posters, and other materials that
reflect the cultures and ethnic back¬grounds of
children, youth, and families served by my program or
agency. |
___2. |
I insure that magazines, brochures, and other printed
materials in reception areas are of interest to and
reflect the different cultures of children, youth and
families served by my program or agency. |
___3. |
When using videos, films, CDs, DVDs, or other media
resources for mental health prevention, treatment or
other interventions, I insure that they reflect the
cultures of children, youth and families served by my
program or agency. |
___4. |
When using food during an assessment, I insure that
meals provided include foods that are unique to the
cultural and ethnic backgrounds of children, youth and
families served by my program or agency. |
___5. |
I insure that toys and other play accessories in reception
areas and those, which are used during assessment, are
representative of the various cultural and ethnic groups
within the local community and the society in general. |
| Communication Styles |
___6. |
For children and youth who speak languages or dialects
other than the primary lan¬guage, I attempt to learn
and use key words in their language so that I am better
able to communicate with them during assessment, treatment
or other interventions. |
___7. |
I attempt to determine any familial colloquialisms
used by children, youth and families that may impact
on assessment, treatment or other interventions. |
___8. |
I use visual aids, gestures, and physical prompts
in my interactions with children and youth who have
limited language proficiency. |
___9. |
I use bilingual or multilingual staff or trained/certified
interpreters for assessment, treatment and other interventions
with children and youth who have limited language proficiency. |
___10. |
I use bilingual staff or multilingual trained/certified
interpreters during assessments, treatment sessions,
meetings, and for other events for families who would
require this level of assistance. |
___11. |
When interacting with parents who have limited language
proficiency, I always keep in mind that: |
___ |
* imitations in language proficiency is in no way
a reflection on their level of intellectual functioning. |
___ |
* their limited ability to speak the language of the
dominant culture has no bear¬ing on their ability
to communicate effectively in their language of origin. |
___ |
* they may or may not be literate in their language
or origin or the language of the dominant culture. |
___12. |
When possible, I insure that all notices and communiqués
to parents, families and caregivers are written in their
language of origin. |
___13. |
I understand that it may be necessary to use alternatives
to written communica¬tions for some families, as
word of mouth may be a preferred method of receiving
information. |
___14. |
I understand the principles and practices of linguistic
competency and: |
___ |
* apply them within my program and agency |
___ |
* advocate for them within my program or agency |
___15. |
I understand the implications of health/mental health
literacy within the context of my roles and responsibilities. |
___16. |
I use alternative formats and varied approaches to
communicate and share information with children, youth
and/or their family members who experience disability. |
___17. |
I avoid imposing values that may conflict or be inconsistent
with those of cultures or ethnic groups other than my
own. |
___18. |
In group therapy or treatment situations, I discourage
children and youth from using racial and ethnic slurs
by helping them understand that certain words can hurt
others. |
___19. |
I screen books, movies, and other media resources
for negative cultural, ethnic, or racial stereotypes
before sharing them with children, youth and their parents
served by my program or agency. |
| ___20. |
I intervene in an appropriate manner when I observe
other staff or parents within my program or agency engaging
in behaviours that show cultural insensitivity, bias
or prejudice. |
| ___21. |
I understand and accept that family is defined differently
by different cultures (e.g. extended family members,
fictive kin, godparents). |
| ___22. |
I recognize and accept that individuals from culturally
diverse backgrounds may desire varying degrees of acculturation
into the dominant or mainstream culture. |
| ___23. |
I accept and respect that male-female roles in families
may vary significantly among different cultures (e.g.
who makes major decisions for the family, play and social
inter¬actions expected of male and female children) |
| ___24. |
I understand that age and life cycle factors must
be considered in interactions with individuals and families
(e.g. high value placed on the decisions of elders or
the role of the eldest make in families.) |
| ___25. |
Even though my professional or moral viewpoints may
differ, I accept the family/par¬ents as the ultimate
decision makers for services and supports for their
children. |
| ___26. |
I recognize that the meaning or value of behavioural
health prevention, intervention and treatment may vary
greatly among cultures. |
| ___27. |
I recognize and understand that beliefs and concepts
of emotional well-being vary significantly from culture
to culture. |
| ___28. |
I understand that beliefs about mental illness and
emotional disability are culturally-based. I accept
that responses to these conditions and related treatment/interventions
are heavily influenced by culture. |
| ___29. |
I understand the impact of stigma associated with
mental illness and behavioural health services within
culturally diverse communities. |
| ___30. |
I accept that religion, spirituality and other beliefs
may influence how families respond to mental or physical
illnesses, disease, disability and death. |
| ___31. |
I recognize and accept that folk and religious beliefs
may influence a family’s reaction and approach
to a child born with a disability or later diagnosed
with a physical/emo¬tional disability or special
health care needs. |
| ___32. |
I understand that traditional approaches to disciplining
children are influenced by culture. |
| ___33. |
I understand that families from different cultures
will have different expectations of their children for
acquiring self-help, social, emotional, cognitive, and
communication skills. |
| ___34. |
I accept and respect that customs and beliefs about
food, its value, preparation, and use are different
from culture to culture. |
| ___35. |
Before visiting or providing services in a home setting,
I seek information on accept¬able behaviours, courtesies,
customs and expectations that are unique to families
of specific cultures and ethnic groups served by my
program or agency. |
| ___36. |
I seek information from family members or other key
community informants that will assist in service adaptation
to respond to the needs and preferences of culturally
and ethnically diverse children, youth, and families
served by my program or agency. |
| ___37. |
I advocate for the review of my program’s or
agency’s mission statement, goals, policies, and
procedures to insure that they incorporate principles
and practices that promote cultural diversity and cultural
and linguistic competence. |
| ___38. |
I keep abreast of new developments in pharmacology
particularly as they relate to racially and ethnically
diverse groups. |
| ___39. |
I either contribute to and/or examine current research
related to ethnic and racial dis¬parities in mental
health and health care and quality improvement. |
| ___40. |
I accept that many evidence-based prevention and intervention
approaches will require adaptation to be effective with
children, youth and their families from culturally and
linguistically diverse groups. |
How to use this checklist:
This checklist is intended to heighten the awareness
and sensitivity of personnel to the importance of cultural
diversity and cultural competence in human service settings.
It provides concrete examples of the kinds of values
and practices that foster such an environment. There
is no answer key with correct responses. However, if
you frequently responded “C,”
you may not necessarily demonstrate values and engage
in practices that promote a culturally diverse and culturally
competent service delivery system for children and youth
who require behavioural health services and their families.
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